L O A D I N G

Design By Joy

At Design By Joy, we deliver reliable IT services including web & mobile development, CRM systems, and digital marketing. Based in Edmonton, Canada, we help businesses innovate and grow with smart technology solutions.

CRM Development

CRM Development

At Design By Joy, we design and develop powerful Customer Relationship Management (CRM) systems that help businesses streamline processes, improve customer interactions, and drive growth. Our CRMs are built to fit your specific business model, whether you’re a startup, SME, or enterprise.

From sales automation to customer support and analytics, our CRM solutions provide the tools you need to manage data effectively, boost productivity, and make informed business decisions. Every system we build is scalable, secure, and easy to use.

Benefits With Our Service

  • Centralized customer data management
  • Automation of sales & support processes
  • Advanced analytics & reporting features

At Extech, we go beyond standard CRMs by offering custom features, third-party integrations, and industry-specific modules. Our focus is on delivering solutions that not only improve customer engagement but also provide your team with the insights needed to scale effectively.

Frequently Asked Questions

Here are some common questions clients ask about our CRM Development services:

Yes, we build fully customized CRMs tailored to your workflows, departments, and customer lifecycle. From lead tracking to post-sales support, everything can be personalized.
Absolutely! We integrate CRMs with ERPs, marketing platforms, payment gateways, and third-party APIs to create a unified ecosystem for your business operations.
Yes, we provide training sessions and documentation so your team can use the CRM effectively from day one. Ongoing support is also available if needed.
Yes, we provide both cloud-based and on-premise CRM solutions. Cloud CRMs are ideal for scalability and remote access, while on-premise setups offer more control over infrastructure.
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Delivering Excellence with Every Project

Industry Expertise

Our team brings years of hands-on experience in IT solutions, ensuring innovative and reliable outcomes.

Tailored Solutions

We don’t believe in one-size-fits-all — every solution is crafted to meet your business goals.

Trusted Security

We implement cutting-edge security practices to keep your data safe and protected at all times.

24/7 Support

Our dedicated support team is always available to resolve your queries and keep your business running smoothly.

Innovation Driven

We constantly adopt the latest technologies to deliver solutions that are modern and future-ready.

Proven Reliability

From startups to enterprises, businesses trust us for consistent delivery and measurable results.

Business Growth

Our strategies are designed to not only build technology but also to accelerate your business growth.

Client-Centric Approach

Your success is our priority — we listen, understand, and deliver exactly what your business needs.

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Extech IT Services

Empowering Businesses With Smart IT & Technology Solutions